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One of the challenges small business owners have is collecting positive customer reviews in an online format. There are three main reasons for this: Customers often give a majority of…

One of the most unfair aspects of online review sites is the ability for malicious people to game the system and post defamatory and false reviews about your business. Anyone…

A creative way to collect customer reviews for your website or on review sites is to use email marketing. This is an easy way if your small business already has…

There’s been a lot of talk about online reputation and as a small business owner, you may have probably had several internet marketing consultants contact you offering this service. But…